Government
We help government agencies modernize operations and services with secure, scalable AI, from custom assistants to intelligent automation.
Where Our AI Solutions Made an Impact
24/7 Citizen Access
AI assistants handle high volumes of repetitive inquiries, reducing the need for manual labor and allowing teams to focus on higher-value tasks.
Faster Case Resolution
AI triages requests and routes them to the right department, minimizing manual sorting and accelerating service delivery.
Streamlined Internal Support
Automated responses to employee HR and IT questions reduce email back-and-forth, freeing up support teams for complex tasks.
Reduced Call Center Volume
AI assistants handle routine citizen inquiries, cutting call volumes, lowering staffing costs and wait times.
Consistent Information Delivery
AI assistants ensure citizens and staff receive accurate, up-to-date answers instantly, minimizing errors and the need for follow-up interactions.
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Proven Results for Government
The GPJ (translated as “Practical Justice Guide”) is a platform developed by Genesis Digital Solutions that assists people with complex legal issues This project was the first one developed in Portugal to go live, using Azure GPT.
It was also the first implementation of Azure GPT in Public Administration in Europe. Thus, it provided Genesis with a valuable experience that contributed to the success of many other projects, ultimately leading to the development of our Genesis AI product.
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What they're saying about us
“Genesis Digital Solutions has been a strategic partner of Urban Motion. Their Expertise and availability have allowed them to promptly address all challenges.”


Luciana Torres (Co-founder & CEO)
“In collaboration with Genesis, we tested the usage of state-of-the art large language models (LLMs) provided by OpenAI to accelerate the production of business performance narratives.”


Isabel Rosa
"Working with Genesis Digital Solutions has been a very positive collaboration. The team consistently demonstrates availability and flexibility, being proactive in seeking solutions and providing responses."


The Team

