“There is a lack of information and visibility about what already exists in Justice digitalization.” – Guido Santos, CEO at Genesis Digital Solutions

The recent GovTech Justice event highlighted the importance of digital transformation in Public Administration. Experts from various sectors discussed the challenges, opportunities, and best practices in the digitalization of Justice. A key focus was on how innovation, collaboration, and strategic planning can enhance transparency, efficiency, and accessibility in judicial systems.

The Importance of Innovation and Collaboration

One of the main themes of the event was that digital transformation is not just about technology. It requires a fundamental shift in processes, institutions, and culture. The World Bank, through the GovTech Global Partnership initiative, emphasized the need for cross-sector collaboration between governments, private enterprises, and academia to develop effective and sustainable solutions.

Success Cases in Justice Digitalization

During the event, several international success stories were shared, demonstrating the impact of GovTech in Justice:

  • Croatia: Implementation of an integrated case management system, significantly increasing judicial efficiency.
  • Mexico: Use of predictive analytics to optimize judicial decisions.
  • New York: Introduction of Text (SMS) reminders, reducing court absences by 22%.

Portugal has also made progress in this field. The Tribunal+ project, for example, led to a drastic reduction in pending cases, from 1.7 million in 2013 to 560,000 in 2023.

Challenges to Overcome

Despite progress, the event highlighted several ongoing challenges. Issues such as inadequate technological infrastructures, complex IT systems, interoperability difficulties, and a lack of digital literacy continue to hinder Justice digitalization. Additionally, negative public perceptions remain a barrier to widespread adoption of digital solutions.

Guido Santos’ Perspective on Justice Digitalization

Guido Santos, CEO of Genesis Digital Solutions, emphasized a crucial point during the event: there is a significant lack of information and visibility regarding existing digital solutions in Justice. This gap limits adoption and slows progress in digital transformation. He also pointed out the challenges startups face in the public procurement process, advocating for regulatory changes to facilitate innovation from smaller companies in this space.

The Role of Genesis Digital Solutions

At Genesis Digital Solutions, we recognize the potential of GovTech to revolutionize the Justice sector. We are committed to developing innovative, accessible, and user-centered solutions. We also support initiatives that promote transparency, collaboration with startups, and improvements in public procurement to foster a more dynamic and competitive ecosystem.

The evolution of GovTech in Justice requires an integrated approach that combines technology, training, and effective change management. The journey ahead is long, but the potential benefits are undeniable. Genesis Digital Solutions is ready to contribute to this transformation.

Watch the full event here (portuguese only): https://www.youtube.com/live/ZtLIMXeR6ik?si=a1ssT5FiWLVshml3